TradeStation Client Support Hub
We are dedicated to supporting you every step of the way.
At TradeStation, your satisfaction is our top goal. Our committed support team is here to help with any questions or concerns, ensuring a seamless trading experience.
Contact Customer SupportMultiple Contact Methods Available
Live Chat
Customer support is accessible 24/7 via the TradeStation platform to ensure timely assistance.
Initiate a Live Chat TodayEmail Support
Comprehensive answers provided for frequently asked questions with replies within one business day.
Send EmailPhone Support
Prompt response for urgent queries or complex issues. Service hours are Monday to Friday, 9 AM – 6 PM (EST) at TradeStation.
Call NowHelp Center
Access our vast library of educational content, expert analysis, and detailed tutorials to enhance your trading skills.
Visit Our Support CenterCommunity Forum
Join a dynamic trading community to exchange ideas, ask questions, and receive assistance.
Join the TradeStation Trading NetworkConnect Anytime
Live Chat
24/7
Available for quick support reliably
Email Support
Rigorous quality assurance protocols
Get prompt help during trading hours.
Phone Support
Trading hours: Monday to Friday
09:00 – 18:00 (GMT)
Help Center
Always available
Contact support whenever needed
Constant support when you need it
1. Log In
Log into your TradeStation account on the official website with your username and password.
Visit the Help Center for assistance
Find the "Help" or "Support" section usually located at the bottom or main menu.
Choose your contact method
Select options like live chat, email, phone assistance, or utilize our self-help tools based on your preference.
4. Provide Details
Provide your account information and a detailed description of your issue for quick support.
Browse Support Resources Independently
Help Center
Visit our extensive Help Center for detailed guides and step-by-step instructions.
Access ResourceVideo Tutorials
Watch detailed video tutorials to learn about the features and navigation of TradeStation.
Access ResourceCommunity Forums
Join our community to connect with traders and exchange strategies.
Access ResourceEnhance Your Support Journey
Provide comprehensive details of your concern: specify account settings, particular scenarios, or error codes.
Share Key Details: Include your account information and relevant screenshots to facilitate faster support.
Choose the Best Contact Method: Use live chat for urgent issues and email for detailed questions to ensure efficient assistance.
Discover TradeStation: access quick self-help tips before contacting support.
Prepare Your Documents: Keep your account info, transaction numbers, and relevant /images ready when reaching out.
Make Contact: If the reply is delayed, follow up via the same or alternative communication channels.